So I am in training for PTL - photo team leader. My boss has decided that if he takes a vacation or gets transfered, I should be the one to take over. Not a bad deal. Although I'm having a hard time taking in all the information, I work an 8hr shift with him and he talks the whole time...I have learned that I tune out after about 5hrs. I think I need one of those tiny portable tape recorders so I don't miss anything important.
I have also learned that I can only be nice to customers for 5hrs after that I start to really not care and the fake smile comes out - don't catch me at the end of an 8hr day, it may not be pretty.